Frequently Asked Questions

Table of Contents

• General Information
• Getting Started
• Pricing and Licensing
• Features and Functionality
• Technical Support
• Education and Community Use

General Information

What is Sketchpad, and how does it work?

🎨 Sketchpad is a web-based drawing and design tool for creating graphics, infographics, drawings, and more. Accessible anywhere through your browser, Sketchpad is easy to use and perfect for children, students, artists, and professionals.

What can I use Sketchpad for?

💡 With Sketchpad, you can create graphics, infographics, school projects, and artwork for fun or professional use. Teachers also use it for classroom assignments, and its robust features make it ideal for almost any creative project.

Who can use Sketchpad?

👩‍🎨 Sketchpad is for everyone—beginners testing their skills, professional artists, educators, and students. Whether you’re creating for work, school, or fun, Sketchpad offers a user-friendly design experience.

Why choose Sketchpad?

✔️ Fun and easy to use
✔️ Free to use online with any browser
✔️ Ad-free for uninterrupted creativity
✔️ Your privacy is protected—we never track or save your data

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Getting Started

How do I get started with Sketchpad?

🗺️ Explore the menu to familiarize yourself with Sketchpad’s features. Review the User Guide and watch tutorial videos to master the tools. Feel free to start with small projects and expand your creativity as you grow more comfortable.

Can I use Sketchpad for school projects or assignments?

🎓 Yes! Sketchpad is perfect for school projects and is a favorite tool among teachers and students.

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Pricing and Licensing

Is Sketchpad free to use?

💸 Web-Based App: Completely free and has no advertisements.
💻 Desktop App: A one-time fee of $4.99 lets you save files offline and work without an internet connection.
Your contribution supports continued development and ensures Sketchpad remains ad-free.

Can I use Sketchpad on multiple devices?

🖥️ Your desktop app license allows installation on one PC and one Mac, for a total of two devices.

Can I get a refund for Sketchpad?

💌 Yes, we offer full refunds within 30 days of purchase. Email [email protected] with your name and email address used during the purchase.

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Features and Functionality

Does Sketchpad support drawing tablets and pen pressure sensitivity?

✍️ Not yet, but we’re actively developing this feature to enhance your creative experience.

Can I use Sketchpad to create designs for merchandise?

🛍️ Yes, you can! However, please note that while we strive for accuracy, we cannot guarantee that a copyrighted asset hasn’t been mistakenly included in the Asset Server. We strongly recommend that artists conduct due diligence to ensure they have the proper rights to use any images or clipart in their designs. To check the license of each clipart item in Sketchpad, simply click the (i) icon in the top right corner of the asset.

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Technical Support

Where can I download the Sketchpad desktop app?

📥 The desktop app is available for just $4.99. Click here to download With the desktop app, you can save files offline and use Sketchpad without an internet connection.

How can I delete an image I shared using Sketchpad?

🗑️ Email [email protected] with the URL of the shared image. We’ll review and respond to your request within 72 hours.

• For DMCA claims, send a proper notice to [email protected], and we’ll respond within 48 hours.

Linux: Fixing Drag Issues (Wayland vs. X11)

🐧 If you’re using a Linux distribution with Wayland (like Ubuntu 22.04+ or Fedora), you may experience issues with dragging functionality in Sketchpad.

Solution: Switch to X11

1. Log out of your Linux session (don’t restart)
2. On the login screen, click your username
3. Click the ⚙️ gear icon at the bottom-right
4. Select “Ubuntu on Xorg” (or your distribution’s X11 option)
5. Log in and test again

Alternatively, for Fedora or other Wayland-based distributions, you can force X11 mode by running:

GDK_BACKEND=x11 sketchpad

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Education and Community Use

Can teachers use Sketchpad in their classrooms?

📚 Absolutely! Teachers love using Sketchpad to help students express their creativity and complete projects.